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Terms & Conditions

These Terms govern your relationship with the operator of club-house-casino-canada, accessible exclusively via club-house-casino-ca.com. By using this site, you agree to abide by all terms, policies, and legal obligations outlined herein. Effective date: November 6, 2025.

Definitions

  • Operator: Refers to Dama N.V., the legal entity operating club-house-casino-canada via club-house-casino-ca.com, registered at Kaya Richard J. Beaujon Z/N, Curaçao, and holding valid online gaming licenses (Antillephone N.V. 8048/JAZ2020-013; Curaçao Gaming Control Board OGL/2023/174/0082) for 2025.
  • User: Any individual accessing or using the services provided on club-house-casino-ca.com.
  • Player: A User who has successfully registered an account and engages in wagering activities.
  • Bet: A monetary stake placed by a Player on a game or event offered on club-house-casino-ca.com.
  • Wager: The act of risking money on casino games, subject to the minimum and maximum amounts as specified.
  • Bonus: Promotional credits or offers provided by the Operator, subject to specific activation and wagering requirements.
  • KYC: "Know Your Customer" procedures, including identity and document verification as required by law and licensing conditions.
  • Account: A unique profile created by a User to access betting and gaming services.
  • Refund: The return of funds to a Player under specific conditions outlined in these Terms.

Regional Compliance Note: All definitions comply with CA legal and regulatory standards for online gambling. Terms are interpreted according to prevailing Canadian laws and Curaçao licensing requirements.

Account Registration

Eligibility and Age Verification

  • Minimum Age: Only individuals aged 18 years or older may register and play at club-house-casino-ca.com. The Operator reserves the right to request proof of age at any time.
  • Jurisdictional Restrictions: Players from Canada (excluding Ontario) are permitted. Users must ensure compliance with local laws before registering.

Registration Process

  1. Account Creation: Users must provide a valid email address, create a secure password, and complete all required fields during registration.
  2. Email Verification: Users will receive a verification email; activation of the account is contingent upon successful verification.
  3. KYC Compliance: The Operator may require submission of identity documents (passport, driver's license, utility bill) to verify identity, age, and address in line with anti-money laundering (AML) and licensing obligations.

User Obligations

  • Accuracy of Information: Users must provide truthful, complete, and up-to-date information. Failure to do so may result in account suspension or closure.
  • Password Security: Users are responsible for maintaining the confidentiality of their login credentials and for all activity under their account.
  • Single Account Policy: Each User may register only one account. Multiple accounts per User are prohibited and may result in termination.

Legal Obligation: Users acknowledge that providing false information or failing KYC checks constitutes a breach of these Terms and may be reported to relevant authorities.

Betting & Gameplay Rules

Bet Placement

  • Minimum and Maximum Bets: Each game specifies minimum and maximum bet amounts. Players are responsible for reviewing these limits prior to wagering.
  • Types of Bets: Both real-money and bonus-funded bets are permitted, subject to individual game rules and bonus conditions.
  • Finality of Bets: Once confirmed, bets cannot be altered or cancelled, unless technical failure or operator error is demonstrated.

Game Conduct and Fair Play

  1. Prohibited Conduct: Collusion, cheating, use of automated systems (bots), exploitation of software bugs, or any fraudulent behavior is strictly forbidden and will result in immediate account suspension.
  2. Live Casino and Chat: Players must maintain respectful communication in live chats. Any form of harassment, insults, hate speech, or disruptive behavior will not be tolerated.
  3. Game Outcome Determination: Game outcomes are determined by certified random number generators (RNGs) and are final.

Regional Compliance Note: All game software and procedures adhere to CA fairness standards and Curaçao regulatory requirements.

Bonus Terms

Bonus Activation and Wagering Requirements

  • Activation: Bonuses are activated as per the specific promotion terms, which may require opt-in or a qualifying deposit.
  • Wagering Requirements: All bonuses must be wagered a specified number of times (as detailed in each promotion) within the indicated timeframe (no longer than 30 days from activation in 2025) before withdrawal of winnings is permitted.
  • Game Contribution: Not all games contribute equally to wagering requirements. Excluded games are listed in each promotion's terms.

Bonus Restrictions and Prohibited Actions

  1. Prohibited Actions: Use of multiple accounts, bonus stacking, risk-free betting, or abusing bonus offers is strictly forbidden and may result in forfeiture of bonus funds and winnings.
  2. Promotion Combination Policy: Unless expressly stated, bonuses and promotions cannot be combined.
  3. Bonus Cancellation: The Operator reserves the right to cancel any bonus or promotion at its discretion, in compliance with applicable laws.

Legal Obligation: All bonus terms are provided in accordance with CA advertising and promotional guidelines for gambling in 2025.

Payments & Withdrawals

Deposit and Withdrawal Methods

  • Accepted Methods: Players may deposit and withdraw funds using credit/debit cards, e-wallets, and cryptocurrencies, as listed on club-house-casino-ca.com.
  • Limits: Minimum and maximum transaction amounts apply and are displayed in the cashier section. The Operator reserves the right to adjust limits in compliance with applicable laws.
  • Fees: The Operator does not charge fees for deposits or withdrawals; however, third-party providers may impose charges.

Processing Times and Conditions

  1. Deposit Processing: Deposits are credited instantly or within a maximum of 24 hours, subject to payment provider processing times.
  2. Withdrawal Processing: Withdrawals are processed within 24-72 hours after KYC verification. Extended processing may occur due to additional security checks or regulatory requirements.
  3. Refunds: Refunds of deposits, bets, or bonuses are granted only in cases of technical errors, operator fault, or as required by law. Any such refund is at the Operator's sole discretion and subject to investigation.

Legal Obligation: All payment processing complies with CA anti-money laundering (AML) regulations and Curaçao licensing conditions. Funds are held separately from company operational accounts for player protection.

Limitation of Liability

Operator Obligations and Exclusions

  • Fairness and Accuracy: The Operator ensures fair gaming, compliance with licensing, and strives for accuracy in displaying results and account balances.
  • Exclusions: The Operator is not liable for losses resulting from technical failures, system outages, or interruptions in telecommunications or internet services beyond its control.
  • Force Majeure: No liability is assumed for delays or failures due to events outside the Operator's reasonable control, including but not limited to natural disasters and regulatory actions.

Maximum Compensation

  1. Liability Limitation: In no event shall the Operator's maximum liability exceed the amount of the bet or wager placed by the Player in relation to which the liability arose.
  2. Indirect Damages: The Operator will not be liable for indirect, incidental, or consequential damages, except as required by law.

Protective Clause: These limitations do not exclude or restrict liability for death, personal injury, or fraud, where such exclusion is not permitted by law.

Intellectual Property Rights

  • Copyright Notice: All content, trademarks, logos, software, and materials on club-house-casino-ca.com are the exclusive property of Dama N.V. or its licensors and are protected by copyright and intellectual property laws.
  • Restrictions: Users may not copy, reproduce, distribute, display, or transmit any part of the website or its content without the Operator's prior written permission.
  • Software Use: The use of any software or materials provided is strictly limited to personal and non-commercial use in connection with club-house-casino-canada services.

Legal Obligation: Any unauthorized use or infringement will be pursued to the fullest extent permitted by law.

Privacy & Data Protection

  • Privacy Policy Reference: All personal data collected by club-house-casino-ca.com is processed according to the Privacy Policy available on the website.
  • Data Processing: The Operator processes data in accordance with CA privacy laws and Curaçao licensing requirements, ensuring confidentiality, security, and lawful use of information.
  • User Rights: Users may request access, correction, or deletion of their personal data as outlined in the Privacy Policy.

Regional Compliance Note: Data protection standards meet both Canadian legal requirements and Curaçao regulatory obligations for 2025.

Changes to Terms

  1. Notification Procedure: The Operator will notify Users of any material changes to these Terms via email or a prominent banner on club-house-casino-ca.com at least 7 days before the changes take effect.
  2. User Rights: If a User disagrees with the updated Terms, they may discontinue use of the services and request account closure before the effective date of the changes.
  3. Continued Use: Continued use of the website after changes take effect constitutes acceptance of the revised Terms.

Legal Obligation: All amendments will comply with CA legal standards for consumer notifications and Curaçao licensing requirements.

Termination & Suspension

Grounds for Account Suspension or Closure

  • Breach of Terms: Violation of any provision in these Terms, including fraudulent activity, non-compliance with KYC, or abusive behavior, may lead to account suspension or closure at the Operator's discretion.
  • Inactive Accounts: Accounts inactive for 12 months or more may be closed, with reasonable efforts made to notify the Player and return any remaining funds.

Procedure

  1. Notice: The Operator will provide written notice (via email) to the User prior to account closure or suspension, stating the reasons and, where applicable, the process for appeal.
  2. Funds Refund: Any remaining account balance, less any applicable fees or deductions, will be returned to the User using the original payment method, subject to verification and regulatory obligations.
  3. Appeal Rights: Users may contact support@club-house-casino-ca.com to contest an account action within 30 days of notification.

Protective Clause: Account closure or suspension does not affect the Operator's right to recover damages or report illegal activity to authorities.

Governing Law & Jurisdiction

  • Applicable Law: These Terms are governed by the laws of Curaçao and, where applicable, the laws of Canada (excluding Ontario) for Players located in Canada.
  • Jurisdiction: Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the competent courts of Curaçao, unless otherwise required by Canadian law.
  • Dispute Resolution: Prior to court proceedings, Users may submit complaints to support@club-house-casino-ca.com. If unresolved, disputes may be referred to arbitration in Curaçao, unless otherwise mandated by law.

Legal Obligation: This section ensures compliance with cross-jurisdictional requirements for online gaming in Canada and Curaçao in 2025.

Contact Information

Legal Department: All legal correspondence should be addressed to the Operator's headquarters at the address above. For urgent legal matters, Users are encouraged to use the support email for initial contact.

Author: Avery Macdonald

All communication channels are monitored and maintained in accordance with CA and Curaçao regulatory requirements as of 2025.